BEAR GRIPS "STEALTH SERIES"
WHAT'S BEING SAID
How fast will you ship my product?
We ship daily Monday - Friday, we ship from 9am-5pm.
Where do my products ship from?
We have three warehouses we use across the United States. This helps speed up shipping times as we try to ship from the closest location. We use warehouses in Massachusetts, New Jersey and Illinois.
How long have you been around?
We started our business in July 2014, we have grown quite a lot since our early days, and have shipped to over 100,000 customers worldwide since our inception.
I only received one item and I ordered multiple. Did you forget my items?
We ship from various warehouses, sometimes a particular warehouse may be out of stock of a particular color or size so we may use another warehouse to ship your item.
How can I get help on my order?
How do I wash my product?
For all items flip them inside out to avoid fading of print. For longevity we recommend hand wash with soap, and air dry. You can put in the washing machine in cold water and in the dryer on low heat. NOTE: prior to washing close all velcro closures, make sure any strings are wrapped around the product to not get tangled on other items.
How do I exchange a product?
Reach out to our customer support team with your order ID, and size and color you would like to exchange to, if you want a different product we can organize this for you as well, if there is any price difference you would either pay or be partially refunded. Reach out to firstname.lastname@example.org or via the chat box on the website.
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