We ship daily Monday - Friday, we ship from 9am-5pm.

We have three warehouses we use across the United States. This helps speed up shipping times as we try to ship from the closest location. We use warehouses in Massachusetts, New Jersey and Illinois.

We started our business in July 2014, we have grown quite a lot since our early days, and have shipped to over 100,000 customers worldwide since our inception.

We ship from various warehouses, sometimes a particular warehouse may be out of stock of a particular color or size so we may use another warehouse to ship your item.

You can send an email to support@beargrips.com or you can use the chat box on our website on the lower right corner, we have live agents, or if unavailable we answer in under 24 hours.

For all items flip them inside out to avoid fading of print. For longevity we recommend hand wash with soap, and air dry. You can put in the washing machine in cold water and in the dryer on low heat. NOTE: prior to washing close all velcro closures, make sure any strings are wrapped around the product to not get tangled on other items.

Reach out to our customer support team with your order ID, and size and color you would like to exchange to, if you want a different product we can organize this for you as well, if there is any price difference you would either pay or be partially refunded. Reach out to support@beargrips.com or via the chat box on the website.